OUTSTANDING SERVICE

The Law Society must support the small firm. Looking forward, the small high street practitioner does have a future and at the present time, perhaps their biggest difficulty is dealing with professional indemnity insurance. In 2013 we enjoyed the benefit of the service provided through Chancery Pii, which has been outstanding.

Bill Hoyland
Pennine Law Limited

EXCELLENT CUSTOMER EXPERIENCE

My firm was a ‘new start’ opening on the 1 December 2013 and professional indemnity insurance was a key issue. I heard about Chancery Pii through personal recommendation and the regular Law Society ‘Professional Update’ emails. My customer experience was excellent. From the first phone call the team were helpful and responsive and assisted me in dealing with the application process – particularly as a new firm. I cannot speak highly enough of the professionalism, speed, quality and humour of the team at Chancery Pii. The company also delivered on that which was most important for my firm – a wholly appropriate quotation for professional indemnity insurance.

This is a very positive demonstration of the support from The Law Society for the profession in these difficult days of economic instability combined with fundamental legislative changes in the provision of legal services.

Mark Brown
Taylor Brown Solicitors